20090818

Fail Update

My last pleading request to Lenovo for any sort of answers to the imaging conundrum resulted in an Out-of-Office reply from our primary (read: only) support contact, which contained a number for emergency support, which took me to IBM (not Lenovo) hardware support in Brazil, who told me they were going to bill me for support because the brand new machines are not under warranty.

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Why does Lenovo hate us? Why?